Transfer In Tuxtla Gutierrez + Cañón del Sumidero + San Cristobal de Las Casas + Comunidades Indígenas + Agua Azul + Misol Ha + Palenque + Museo La Venta + Transfer Out Villahermosa
· Transporte compartido apto-hotel-apto.
· Tours compartidos con chofer guía
· 2 noches de hospedaje en San Cristóbal de las Casas con desayuno americano incluido.
· 1 noches de hospedaje en palenque con desayuno americano incluido.
· Entradas a los parques y zonas arqueológicas
· Recorrido en lancha por el Cañón del Sumidero
· Impuestos
· Guía en zonas arqueológicas
· Propinas
· Alimentos y bebidas no especificados.
· Actividades extremas en los centros turísticos
Complaints and Suggestions
In order to continuously improve our services, we encourage our clients to submit their complaints and/or suggestions in writing. Please note that, under the legislation governing the activity of travel agencies, clients have a period of 30 days after the end of the trip/stay to do so.
You may submit your feedback through one of the following channels:
By Email or Post
Using the contact details of the agency indicated in the footer
Provedor do Cliente – APAVT
Under Decree-Law No. 144/2015, of September 8, and as members of APAVT, we adhere to the services of the Customer Ombudsman.
If you wish to submit a complaint, you may contact:
Provedor do Cliente da APAVT
Rua Rodrigues Sampaio, 170 – 1º
1169-120 Lisboa
Tel: 213 553 010 | Fax: 213 145 080
Email: provedor@provedorapavt.com
https://provedor.apavtnet.pt/
Comissão arbitral do Turismo de Portugal
https://www.turismodeportugal.pt/
avt.reclamacoes@turismodeportugal.pt
Complaints Book
Physical: Available in all our stores. Complaints submitted will be reviewed by Turismo de Portugal or by the competent entities indicated by the Consumer Directorate-General.
Online: Available via the official platform at www.livroreclamacoes.pt, with complaints also reviewed by the competent entities.