Experience the magic of Cartagena, with its walled city full of history, colonial balconies and golden sunsets by the sea. Feel the vibrant rhythm of Barranquilla, home of the Carnival and a cultural epicenter where tradition and modernity meet along the Magdalena River. And connect with nature in Santa Marta, the oldest city in Colombia, gateway to the majestic Tayrona National Park, paradise beaches and landscapes where sea and mountains come together.
A journey that blends history, culture, music, colonial architecture, Caribbean flavors and unique natural settings, ideal for those who wish to experience the authentic essence of the Colombian Caribbean in one single trip.
✓ CTG airport – hotel transfer in shared service.
✓ 3 nights in Cartagena, 2 in Barranquilla and 2 in Santa Marta in hotel with meal plan according to choice.
✓ Ground transfer Ctg – Baq - Smr in shared service.
✓ Hotel Smr - SMR airport transfer in shared service.
✓ Excursions described in shared service with professional Spanish-speaking guide.
✓ Entrance fees to the specified sites.
× Hotel insurance (voluntary).
× Lodging VAT (foreigners/non-residents in Colombia are exempt) (see further details in terms and conditions).
× Optional tours.
× Lunch at Tayrona National Park.
× Services and expenses not specified.
Complaints and Suggestions
In order to continuously improve our services, we encourage our clients to submit their complaints and/or suggestions in writing. Please note that, under the legislation governing the activity of travel agencies, clients have a period of 30 days after the end of the trip/stay to do so.
You may submit your feedback through one of the following channels:
By Email or Post
Using the contact details of the agency indicated in the footer
Provedor do Cliente – APAVT
Under Decree-Law No. 144/2015, of September 8, and as members of APAVT, we adhere to the services of the Customer Ombudsman.
If you wish to submit a complaint, you may contact:
Provedor do Cliente da APAVT
Rua Rodrigues Sampaio, 170 – 1º
1169-120 Lisboa
Tel: 213 553 010 | Fax: 213 145 080
Email: provedor@provedorapavt.com
https://provedor.apavtnet.pt/
Comissão arbitral do Turismo de Portugal
https://www.turismodeportugal.pt/
avt.reclamacoes@turismodeportugal.pt
Complaints Book
Physical: Available in all our stores. Complaints submitted will be reviewed by Turismo de Portugal or by the competent entities indicated by the Consumer Directorate-General.
Online: Available via the official platform at www.livroreclamacoes.pt, with complaints also reviewed by the competent entities.